Refund policy
At Evaraa, your satisfaction is our priority. We offer a straightforward exchange policy for a hassle-free shopping experience.
⚠️ Important Notice: All sales are final. We do not offer returns or refunds unless the product is defective upon arrival.
General Terms
We do not accept requests for refunds or exchanges under any circumstances, including change of mind, incorrect sizing, color preferences, or similar reasons. Please choose your items carefully before completing your purchase.
Damaged or Defective Items
In the rare event of a manufacturing defect or damage during shipping, we are here to help resolve the issue immediately.
- Reporting Window: Report defective or damaged items within 48 hours from the date of delivery.
- Verification & Resolution: Once verified, our team will assist you further and arrange an appropriate resolution.
- Unboxing Requirement: Please record a clear unboxing video while opening the parcel to prevent any misunderstandings regarding damaged or missing items.
Need Assistance?
For exchange requests or order issues, reach out to our team:
📧 Email: evaraabyishitha@gmail.com